Last updated: 24 July 2026

Cooling appliances are safe when used as directed. Please read the user manual supplied with your product before first use, and keep these general guidelines in mind.

Electrical safety

  • Plug portable air conditioners and other high-wattage appliances directly into a grounded wall outlet. Do not use extension cords or power strips unless the manual explicitly permits it.
  • Do not operate any appliance with a damaged cord or plug, and never modify the plug.
  • Unplug appliances before cleaning, maintenance or moving them.

Placement and ventilation

  • Operate units on a flat, stable surface with the clearance stated in the manual around intakes and exhausts.
  • Keep exhaust hoses as short and straight as practical, and never vent into enclosed interior spaces.
  • Keep curtains, bedding, papers and other materials away from air intakes.
  • Use indoor-rated products indoors only; only products rated for outdoor use should be used outside.

Water and humidity

  • Empty and clean evaporative-cooler tanks regularly, and do not let water stand in the tank for extended periods.
  • Follow the drainage instructions for portable air conditioners; do not tip a running unit.
  • Keep electrical components away from water. Never operate a unit that has been submerged or soaked until it has been inspected.

Children and pets

  • Do not allow children to play with appliances, controls or remote controls, and keep small parts and batteries out of reach.
  • Never insert fingers or objects through fan grilles.

Maintenance

  • Clean or replace filters at the interval stated in the manual — clogged filters reduce performance and stress the motor.
  • Have repairs performed only by qualified service personnel; unauthorized repair voids the warranty and may create hazards.

If you have a safety question about a specific product, contact support@aervan.com before use. To report a safety incident, stop using the product, unplug it and contact us immediately.

Contact us

Aervan · support@aervan.com · +1 307 30 25 121

Monday–Friday: 9:00 AM–6:00 PM GMT Saturday: 9:00 AM–1:00 PM GMT